Your privacy is important to us. It is Leasing Broker Federation policy, as the data controller, to respect your privacy regarding any information we may collect from you across our website, lbfuk.org, and other sites we own and operate.

Information we collect

We only collect personal information when necessary to provide a service. We obtain data by fair and lawful means, with your knowledge and consent. Information is collected when you:

• • Register online or place an order for any of our products or services
• • Voluntarily complete a customer survey or provide feedback via message boards or email
• • Use or view our website through your browser’s cookies

We may also receive your data indirectly through:

• • Correspondence with you
• • Searches of publicly available information sources

How we use and store your information

We retain collected information only for as long as necessary to provide you with the requested service. Data is stored securely within our website database, with safeguards in place to prevent loss, theft, and unauthorised access, disclosure, copying, or modification.

Your data will be stored until you request its deletion, or we determine that it is no longer required.

Sharing of information

We do not share personally identifiable information publicly or with third parties, except where required by law.

External links

Our website may contain links to external sites not operated by Leasing Broker Federation. We are not responsible for the content, privacy policies, or practices of third-party websites.

Your data protection rights

You have the following rights regarding your personal data:

• • Right to access: Request copies of your personal data (a small fee may apply).
• • Right to rectification: Request correction of inaccurate or incomplete information.
• • Right to erasure: Request deletion of your data under certain conditions.
• • Right to restrict processing: Request that we limit the processing of your data.
• • Right to object: Object to how we process your personal data.
• • Right to data portability: Request that your data be transferred to another organisation or directly to you under certain conditions.

We will respond to requests within one month.

Contact us

If you have questions about this policy, the data we hold on you, or wish to exercise your data protection rights, contact us at:

Email: [email protected]

Cookie policy – Leasing Broker Federation

This notice outlines our use of cookies on https://lbfuk.org/

What are cookies?

Cookies are small data files stored on your device to help websites function correctly and provide an improved browsing experience. Cookies enable us to recognise your browser, remember preferences, and offer access to restricted sections of our site. Cookies do not access information stored on your hard drive or harm your device.

Cookies we use

• • Strictly necessary cookies: Essential for website functionality, allowing secure login and access to key features.
• • Analytical/performance cookies: Help us measure site traffic, understand user behaviour, and improve functionality.

Third-party cookies

We use third-party services, including:

• • Google Analytics: Provides anonymous data on website usage patterns and visitor behaviour.

These cookies can be deleted at any time. They do not collect information when you are not accessing the website.

Managing cookies

You do not have to accept cookies; however, declining them may affect website functionality. Most browsers provide options to:

• • Prevent cookies from being accepted
• • Notify you when new cookies are set
• • Disable cookies altogether

For detailed instructions on managing cookies, visit www.allaboutcookies.org.

Contact us

If you have any questions about this policy or how we use cookies, contact us at:

Email: [email protected]